Frequently Asked Questions

FAQ

Got Questions? We’ve Got Answers

Find quick answers to the most common questions about SentinelIQ, our AI-powered ad fraud protection platform. Can't find what you're looking for? Our support team is always ready to help.

How It Works & Technology

We use a multi-layered AI approach. Our core machine learning models analyze hundreds of behavioral and technical signals—like click patterns, mouse movements, IP reputation, and session logic—to build a model of "real human" behavior. Anything that deviates significantly from this model is flagged and blocked as suspicious or fraudulent.

Still Have Questions?

We're here to help you protect what matters.

Setup & Integration

We support all major platforms, including Google AdsMicrosoft Advertising (Bing Ads)Meta Ads (Facebook & Instagram)LinkedIn AdsTikTok Ads, and many programmatic platforms via our API.

Plans, Pricing & Billing

Our system will notify you proactively. You can easily upgrade your plan at any time from your account dashboard to accommodate your growing needs. Your protection will continue uninterrupted.

Security & Data Privacy

Security is our top priority. We use secure OAuth connections that are read-only. We never ask for, nor can we make changes to, your campaigns, bids, or budget. All data is encrypted in transit and at rest.

Results & Reporting

Protection is real-time. The moment our AI identifies a fraudulent click or bot visit, it is neutralized instantly, preventing any budget waste or data pollution.